As a delivery manager, decision-making is essential while allocating resources, managing stakeholder expectations, or mitigating risks, each decision can significantly impact project outcomes. Relying on gut feelings or past successes alone isn’t enough. This is where Evidence-Based Management (EBM) has become a game-changer approach to decision-making.
Why EBM Matters in Delivery Management
In delivery management, we often operate under tight deadlines, limited resources, and high expectations. Making decisions without concrete evidence can lead to missed opportunities, inefficiencies, or costly mistakes. EBM offers a structured way to analyze situations, ensuring every decision is data-driven, strategic, and aligned with organizational goals.
How to Use EBM
1. Understanding the Problem
Every project has its unique challenges. Before jumping to solutions, use EBM to dig deeper into the problem. For example, if a sprint is consistently delayed, analyze performance metrics, review team feedback, and check external benchmarks to identify bottlenecks.
2. Gathering and Evaluating Evidence
Evidence comes from many sources. Internal data, such as project velocity and defect rates, provides insights into current performance. Rely on the expertise of the team to validate findings and add context.
3. Making Informed Decisions
With the evidence in hand, Evaluate possible solutions. For instance, if delays are due to unclear requirements, prioritize workshops with stakeholders to improve clarity. Each decision is grounded in data and supported by measurable outcomes.
4. Monitoring Outcomes and Learning
After implementing changes, track the impact using metrics like on-time delivery rates or team satisfaction scores. This feedback loop ensures continuous improvement and builds a stronger foundation for future decisions.
Benefits of EBM
EBM isn’t just about data—it’s about making decisions that resonate with both your team and stakeholders.
Reduces Guesswork: You’re not relying on assumptions, but on facts.
Aligns with Strategy: Decisions are tied to organizational goals, ensuring you’re moving in the right direction.
Builds Trust: Stakeholders appreciate backed by evidence, making it easier to gain their support.